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Fast-casual segment influences restaurant industry

Fast-casual segment influences restaurant industry

Growth in the fast-casual sector is having a deep impact on the restaurant industry as operators in other segments try to imitate its successful strategies, the NPD Group said Wednesday.

Fast-casual restaurant chains grew their unit counts by double digits over the last three years, according to NPD’s Recount, a biannual census of restaurant unit counts.

Still, the fast-casual segment remains relatively undeveloped, accounting for only about 4 percent of the more than 60 billion visits to all restaurants in the year ending in June 2011, NPD said. By comparison, about 61 percent of those visits were to quick-service restaurants.

Since 2007, however, fast-casual chains also have seen dramatic increases in traffic, while quick-service and casual-dining restaurants have seen minimal increases or declines.

NPD’s “Fast Casual: A Growing Market” report also found that consumer demand for fast-casual dining outpaced the industry’s rate of expansion, and several chains in the segment have built strong customer loyalty.

“Many fast-casual concepts were positioned as a fresh, made-to-order alternative to traditional fast food options, and consumers responded positively,” said Bonnie Riggs, NPD restaurant industry analyst. “The segment benefited from fast-food consumers trading up and full-service consumers trading down.”

As a result, several quick-service chains have begun offering more premium products and healthful options, and upgrading interiors with upscale and modern looks that can compete on a fast-casual level, the NPD report said.

For example, Wendy’s, McDonald’s, Jack in the Box and Burger King have introduced more premium burgers and upgraded menu items in recent years.

Taco Bell is testing a new fast-casual-like chef-inspired menu, and McDonald’s has been re-imaging its units, with 800 scheduled to be remodeled this year.

Riggs said traditional quick-service operators can compete with fast-casual restaurants if they pay attention to consumers’ wants and needs, especially in terms of the freshness and quality of food.

“Fast-casual concepts are in an excellent position for growth, relative to the overall industry,” she said. “However, the same growth opportunities are available to any restaurant operator able to innovate, provide value for money and not just keep up, but surpass competitors.”

Contact Lisa Jennings at [email protected]
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Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.


Fast and Casual Dining is Big Business

When Americans want their burger, fries, tacos or chips, but they also want to take it up just a notch, they opt for fast-casual dining chains. These restaurants that are just a tiny bit fancier than your average fast food chain have been exhibiting the fastest growth rate in the restaurant industry even amid a general slowdown, according to Restaurant Business Online and Technomic. While in 2019, the restaurant world was still in one piece, the 2020 coronavirus outbreak has since turned the industry upside down.

Ahead of the pack is sandwich and bakery chain Panera, which has been growing on a delivery model and increased sales from $4.8 billion in 2015 to almost $6 billion in 2019. Runner-up Chipotle grew three years in a row after sales went stagnant in 2016 and reached a revenue of $5.5 billion. Because many companies in the segment are not publicly listed, industry publication QSR estimated the figures for several chains on the list.

The biggest winner in the segment apart from Panera was Louisiana chicken joint Raising Cane's, which at least doubled its sales and entered the top 10 in 2018. In 2019, the chain overtook competitor Wing Stop in sales, peddling fried chicken worth almost $1.5 billion to customers.